Support staff can then call the patient back with the nurse's instructions, according to the demo.ĭoctors too will be able to use eClinicalWorks GPT to create progress note summaries and publish them to the patient record. The nurse reviews the choices, and then selects the response and adds it to the record with a single click. The tool provides recommendations based on what the patient is calling for. It "gives us the ability to start looking at some of the applications like a summarization of health records, autoresponders, allowing us to query information with natural language."įor example, when a telephone encounter is created, the assigned nurse will be able to use the AI tool to create a response based on the patient's message. The GPT API in the Azure cloud was the next logical step, Navani explained after the team's demo. "It does magic that helps our customers truly benefit from public cloud computing." Moving to public cloud APIs was a milestone for the company about a year and a half ago, and it was the basis for "us to do other evolutionary things," said according to Girish Navani, the company's CEO. In a live EHR demo Tuesday, eClinicalWorks walked Healthcare IT News through operational queries, actions on patient telephone encounters and progress note creation with a new AI-powered virtual assistant that's in development. They can imbibe existing bots and other tools with the power to use conversational language "to make life simple for end users," as eClinicalWorks described it Tuesday. With Azure, EHR developers can integrate custom large language model experiences directly into their own applications, according to Microsoft. CHICAGO – Two generative artificial intelligence announcements from electronic health record vendors – Epic and eClinicalWorks – using Microsoft's Azure OpenAI Service, launched in March – coincided with HIMSS23.ĮHR and customer relationship management platforms – like Salesforce, which announced its Einstein GPT for CRM in early March – are integrating generative AI into their software to allow provider organizations to search and summarize contextual information with natural language searches powered by cloud computing.
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